Terms & Conditions

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By placing an order on our site, this does NOT contractually obligate us from fulfilling the order until we have reviewed the order and verified the following:

We have the rental inventory on hand that you are requesting for the date that you will need the item on.

Your order is pending when we receive it, after we have reviewed your order and accepted it, the order status will change to processing. After that you will either receive a Cancelled or Contracted Order invoice. If accepted, you will receive a formal invoice from us, stating “CONTRACTED ORDER”, than we will send a contract for you to sign so that we can proceed with your order.

If we cancel your order because we don’t have the equipment available, we will refund any monies paid in this case.

We have the right to cancel your order at any time, for any reason up until 90 days before your event. We will refund any monies paid in this case.

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By placing an order on our site, you understand and confirm that you are NOT purchasing the items you have ordered, rather you are paying for the ability to use the item for the day you specified. Multi-day rentals may accrue additional charges and will be billed directly by us outside of the shopping cart site.

By placing an order on our site, you understand and confirm that you will need to provide us with a credit card number, expiration date, CCV credit card code, and other information. We will call you for this information. We need this information on file as these items are being rented, we need to hold your security deposit against your order to ensure that theyre returned to us after your event. If you do not return the items being rented, or are not present when we arrive at your installation site, you will be responsible for actual loss of the goods rented and this credit card information will be used to charge for the missing or non-returned equipment.

By placing an order on our site, you understand and confirm that you will be charged for any delivery and labor fees necessary to complete your order. This will be billed directly by us outside of the shopping cart site.

By placing an order on our site, you understand and confirm that you will be charged for any delivery and labor fees necessary to complete your order. This will be billed directly by us outside of the shopping cart site.

By placing an order on our site, you understand and confirm that additional fees might be necessary if you desire for us to install your rented items and your installation window is less than 4 hours and if the setup start time is within 6 hours of your event. A separate delivery charge will be assessed once we determine location, date, and time This will be billed directly by us outside of the shopping cart site.

By placing an order on our site, you understand and confirm that if the items are needed within the next 7 days, you must call us after placing your order so that we can review your order and determine whether it can be processed in time. Failure to call us may mean the cancellation of your order either before or after the date/time the items were needed.

By placing an order on our site, you understand and confirm that the STIL tax charged is a

damage waiver fee, contact us in regards to details on this fee.

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By you clicking agree on the shopping cart Terms & Conditions checkbox at checkout, you are agreeing to all of these conditions.

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